[URGENT] Site not working. We are online business.

Discussion in 'Troubleshooting' started by simplek, Jun 25, 2013.

  1. simplek

    simplek New Member

    Joined:
    May 2, 2012
    Messages:
    27
    Hey aMember forums, we're having some problems with [am4show] showing the opposite/incorrect access of what it should. Additionally, all the users seem to be seeing the same things, no matter what products they have.

    I've tried clearing am_sessions and also rebuilding the database. However, with the wordpress plugin (in amember) enabled, the rebuilding looks like this:

    Rebuilding Invoices Information Db... CONTINUE(invoice-1)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-2)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-3)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-4)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-5)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-6)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-7)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-8)


    And so on, until around ~50,000, before it finishes. However, clicking it again results in the same process. With the wordpress plugin disabled, this happens:

    Rebuilding Invoices Information Db... CONTINUE(invoice-7655)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-16886)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-25551)
    ------------------------------
    Rebuilding Invoices Information Db... DONE
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-7365)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-16442)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-25111)
    ------------------------------
    Rebuilding Invoices Information Db... DONE
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-7733)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-17018)
    ------------------------------
    Rebuilding Invoices Information Db... CONTINUE(invoice-25859)
    ------------------------------
    Rebuilding Invoices Information Db... DONE

    Either way, rebuild doesn't work, as it keeps trying to rebuild and never completes. Any suggestions on what I should do next?

    Our username is simplek, and we've sent a support ticket about this, but we really want to speed things up and get this problem fixed.

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