Hi I tried support with this but nothing through yet - I tried to upgrade from 5.4 to 5.5 and got the dreaded. Now all I see when I try to get to my members system admin is this: An Error has occurred The database has encountered a problem, please try again later. I can't get in - even if I put it into maintenance mode. Looking at the logs in the database, it looks like it's continually trying to insert a column: Duplicate key name 'product_id' at /var/www/vhosts/app.journalytix.me/httpdocs/members/library/Am/Db.php line 97(1061) in query: ALTER TABLE `am_access` ADD KEY `product_id` (`product_id`), ADD KEY `transaction_product` (`transaction_id`,`product_id`); I have no idea how to get it out of this cycle. Anyone got any clues? Cheers Pete