I have configured a product with recurring payment and once my clients have paid all Installments, the product is not active for life (lifetime). So my clients have made all their payments but the product will be deactivated after the period established for Installments, in this case a month. What should we do to change this?
Actually it is correct behaviour. In case of you want to extend subscription to lifetime after last payment please contact us in helpdesk and ask for lifetime plugin. This plugin allow you to set up product this way. Plugin is free.