Multiple Logins

Discussion in 'Troubleshooting' started by skubeedoo, Jan 17, 2019.

  1. skubeedoo

    skubeedoo Member

    Joined:
    Aug 3, 2009
    Messages:
    30
    I've got a client that has several locations, I have checked the "disable auto-locking".
    They're having a problem logging in if another location has not logged out. How do I solve this?
    Thank you.
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    Do you use single login session plugin? In this case you need to use option "Disable Single Login Session Protection"
    within profile of this user:
    aMember CP -> Users -> Browse Users -> (edit)

    Best Regards.
  3. skubeedoo

    skubeedoo Member

    Joined:
    Aug 3, 2009
    Messages:
    30
    Hi Caesar,
    I didn't see how to edit it, but under 'plugins' I found that I could delete the 'single log in session' plugin.
    Is that the same thing?
    Thank you
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
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    2,295
    It will disable plugin completely. In event of you want to disable it only for some user then you need to
    enable option "Disable Single Login Session Protection" within this user account in admin interface.

    Best Regards.
  5. skubeedoo

    skubeedoo Member

    Joined:
    Aug 3, 2009
    Messages:
    30
    I don't see this option, where is it located?
    Thank you
  6. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    I guess your version has not such option yet. Please upgrade your installation to latest version and you will see it.

    Best Regards.

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