How to remove customer credit card info from CIM

Discussion in 'aMember Pro v.4' started by cwsattgast, Feb 27, 2014.

  1. cwsattgast

    cwsattgast Charlie

    Dec 16, 2008
    We have a customer who has asked us to remove her credit card info that is stored on CIM.

    If I log in as her and try to remove the card number from the Update Credit Card Information popup aMember gives an error and says it requires a card number.

    I went into's Tools > Customer Information Manager and deleted her profile there. aMember still shows the Update Credit Card Information link in her account, so aMember thinks she still has card info on CIM. It throws an error when I click on her Update Credit Card Information link now.

    Is there a way to make her account happy again?

    In the future, how do I remove a customer's stored card data safely, or is it just there forever?
  2. kcarey

    kcarey Member

    Dec 27, 2009
    Were you able to determine the answer to your question?


Share This Page