How Can I Reset Lost Admin Credentials?

Discussion in 'Troubleshooting' started by johnrichter, Aug 10, 2020.

  1. johnrichter

    johnrichter New Member

    Joined:
    Oct 3, 2007
    Messages:
    5
    I tried to log into my admin account, putting in the username and password that were saved in my password file.

    I got an error message and thought that I may have changed the password when working on another computer and forgot to update my files.

    However, when I clicked the "Forgot password" link and put in my admin username, an error message said there was no such user. So I think my site may have been compromised.

    What is the best way to regain admin access to amember while keeping the current users/members/protections/databases?

    Is there a file I can easily download, change, and reinstall from my ftp hosting account or do I need to wipe everything and start over from scratch?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,278

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