Helpdesk errors

Discussion in 'aMember Pro v.4' started by graphixx, Nov 18, 2011.

  1. graphixx

    graphixx Member

    Joined:
    Apr 19, 2008
    Messages:
    48
    I tried to post this to the bt.amember.com site but unable to login there with my username and password.

    Anyway, i enabled the helpdesk and when i log into frontend as a testuser i have create i am getting this error here:

    Code:
    Script Error
ERROR [4096] Object of class Am_Block could not be converted to string in line 3 of file member-main-tickets.phtml
    I am using version 4.1.4
    graphixx, Nov 18, 2011
    #1
  2. graphixx

    graphixx Member

    Joined:
    Apr 19, 2008
    Messages:
    48
    Also, when i rebuild htpasswd db i get this message in backend:

    Code:
    Rebuilding Htpasswd Db...

    An internal error happened in the script, please contact webmaster for details
    graphixx, Nov 18, 2011
    #2
  3. trafficbrowser

    trafficbrowser Member

    Joined:
    Oct 30, 2011
    Messages:
    46
    Same problem. I uploaded the files and logged into admin just fine.. Upgraded database then tried to login in as a user.. and got the same error as graphixx did.

    Taking a look at the logs here is what I found.

    Upgrading from 4.1.3 to 4.1.4
    trafficbrowser, Nov 18, 2011
    #3
  4. ellahalligan

    ellahalligan New Member

    Joined:
    Nov 12, 2011
    Messages:
    3
    Having the same problem. Hope someone knows how to fix it!
    ellahalligan, Nov 19, 2011
    #4
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    this issue was fixed already. Fix will be available when next version will be released.
    alexander, Nov 21, 2011
    #5
  6. jlathrop

    jlathrop New Member

    Joined:
    Nov 26, 2011
    Messages:
    1
    By simply creating a file called "member-main-tickets.phtml" and placing it into "/application/newsletter/views/blocks/" the error will go away (may not be the fix, but the system will work again.).

    Attached Files:

    jlathrop, Nov 27, 2011
    #6

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