Help - Subscription Billing is out of sync.

Discussion in 'Payments processing' started by crystalmedia, Mar 23, 2020.

  1. crystalmedia

    crystalmedia Member

    Joined:
    Oct 15, 2013
    Messages:
    60
    We have installed the latest version of Amember.

    This is a test account where I added a 2 day subscription.

    The invoice dates are 1 day apart, then 2 days apart, and the next billing date is going to be 3 days apart.

    Can someone help me understand why all of them are not 2 days apart?

    Thank you. amember sub.png
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,071
    What is billing schedule and payment dates you see in your PayPal account?
  3. crystalmedia

    crystalmedia Member

    Joined:
    Oct 15, 2013
    Messages:
    60
    Hi @caesar

    The payment dates in Paypal are all correct and matching the billing cycle of 2 days apart. The dates in Amember do not match. Amember has them listed 1 day apart, and even 3 days apart.

    Thank you.
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,071

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