Hi, I need helps ASAP! I have a free trial product set to 7 days before expiry. I also have 2 paying products that free members can upgrade to. However, when people try to upgrade to a paying members, while still on the free trial, it will not allow them to pay. It just sends them to this page: http://www.mydomain.com/amember/plu...id=203&vcode=fa7b3cfd071753460cf49de9f11e1941 How come existing free trial members are being send to the free plugin thanks page? I have PayPal, Alertpay, and Safepay activated for payment on the renewal page and "free" isn't an option to renew. Does their free trial membership need to expire first in order to upgrade/renew? There also isn't even a link to cancel the free trial on the member.php page. Please help! I have people wanting to upgrade but are unable to! thanks.
No, they should be able to order a 2nd product from you- sounds like you have made a mistake on your product setup. Impossible to diagnose without seeing what you did. Make sure the products are viewable to all and you havent dissallowed or allowed only for any other products. David