Customers always get corrupted files (file protection)

Discussion in 'Setting-up protection' started by adminextbizdavidl, Sep 27, 2017.

  1. adminextbizdavidl

    adminextbizdavidl David

    Joined:
    Mar 9, 2016
    Messages:
    1
    Hi,

    I protect few zip files with aMember v5.3.1.

    But when my clients download them, they get a corrupted file (impossible to open).
    What I tried:
    1. I check my zip file on my computer: they are ok
    2. I uploaded through aMember again.. but still, my clients get damaged file
    3. I uploaded myself through FTP then added it in aMember.. but still, my clients get damaged file

    Where can come from this error ?

    Thanks for your help :)
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,689

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