Affiliates not seeing sales

Discussion in 'Troubleshooting' started by jigsawtrading, Feb 21, 2020.

  1. jigsawtrading

    jigsawtrading aMember Pro Customer

    Joined:
    Sep 28, 2012
    Messages:
    24
    Hi

    I've been running affiliates on my system for years. A couple of affiliates have complained in the last week that sales were made but don't appear on their side.

    I checked the details after the latest complaint & I see "calculate commission for this Invoice" on there - and it appears I need to manually click this to have the sale credited to the affiliate.

    I did just upgrade to the latest version and it appears I've had no affiliate sales since then.

    Any thoughts?

    Cheers

    Peter

    calculate.png
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,162

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