503 Service Unavailable error

Discussion in 'Troubleshooting' started by janh, Aug 15, 2017.

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  1. janh

    janh New Member

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    I'm getting 503 Service Unavailable error today, have never got that before.
    In cPanel I changed php version from 5.6 native to 5.6 in order to set the correct time zone.
    Could that be an issue?
    Thanks for any help!
    janh, Aug 15, 2017
    #1
  2. janh

    janh New Member

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    Do I need to select some of the options that are not selected in the attached image?

    Attached Files:

    janh, Aug 15, 2017
    #2
  3. caesar

    caesar aMember Pro Developer Staff Member

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    Hello,

    Yes, please enable extension pdo_mysql (third column on your screenshot).

    In event of it does not help then please contact us in helpdesk
    https://www.amember.com/support

    We will troubleshoot it.

    Best Regards.
    caesar, Aug 16, 2017
    #3
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  4. janh

    janh New Member

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    It won't let me select that one, it says it's skipped due to conflict.
    Can I try to deselect any of the others?
    I'm not using PHP for anything else than aMember on my site.
    janh, Aug 16, 2017
    #4
  5. caesar

    caesar aMember Pro Developer Staff Member

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    What is extension it conflict with? What is exact error you get?
    caesar, Aug 16, 2017
    #5
  6. janh

    janh New Member

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    It only says "pdo_mysql skipped as conflicting" when I try to save.
    janh, Aug 16, 2017
    #6
  7. caesar

    caesar aMember Pro Developer Staff Member

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    I suggest to contact your hosting support and ask them to enable pdo_mysql extension.
    They should be able to do it.
    caesar, Aug 16, 2017
    #7
  8. janh

    janh New Member

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    Andrey at support resolved it by disabling another unneeded extension.

    Thanks again! :)
    janh, Aug 16, 2017
    #8
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  9. caesar

    caesar aMember Pro Developer Staff Member

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    Just for reference - conflict was with nd_pdo_mysql
    caesar, Aug 16, 2017
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