503 Service Unavailable error

Discussion in 'Troubleshooting' started by janh, Aug 15, 2017.

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  1. janh

    janh aMember Pro Customer

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    I'm getting 503 Service Unavailable error today, have never got that before.
    In cPanel I changed php version from 5.6 native to 5.6 in order to set the correct time zone.
    Could that be an issue?
    Thanks for any help!
  2. janh

    janh aMember Pro Customer

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    Do I need to select some of the options that are not selected in the attached image?

    Attached Files:

  3. caesar

    caesar aMember Pro Developer Staff Member

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    Hello,

    Yes, please enable extension pdo_mysql (third column on your screenshot).

    In event of it does not help then please contact us in helpdesk
    https://www.amember.com/support

    We will troubleshoot it.

    Best Regards.
    janh likes this.
  4. janh

    janh aMember Pro Customer

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    It won't let me select that one, it says it's skipped due to conflict.
    Can I try to deselect any of the others?
    I'm not using PHP for anything else than aMember on my site.
  5. caesar

    caesar aMember Pro Developer Staff Member

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    What is extension it conflict with? What is exact error you get?
  6. janh

    janh aMember Pro Customer

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    It only says "pdo_mysql skipped as conflicting" when I try to save.
  7. caesar

    caesar aMember Pro Developer Staff Member

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    I suggest to contact your hosting support and ask them to enable pdo_mysql extension.
    They should be able to do it.
  8. janh

    janh aMember Pro Customer

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    Andrey at support resolved it by disabling another unneeded extension.

    Thanks again! :)
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  9. caesar

    caesar aMember Pro Developer Staff Member

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    Just for reference - conflict was with nd_pdo_mysql
    janh likes this.
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