Difference between revisions of "Setup/Helpdesk"

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(Introduction)
m (Introduction)
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== Introduction ==
 
== Introduction ==
The "Setup/Configuration:Helpdesk" page is where you can set up help desk options like the text to be displayed on the helpdesk page and notification options when an admin responds to a helpdesk ticket.
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The "'''Setup/Configuration: Helpdesk'''" page is where you can set up help desk options like the text to be displayed on the helpdesk page and notification options when an admin responds to a helpdesk ticket.
  
 
== Accessing Helpdesk Setup Options ==
 
== Accessing Helpdesk Setup Options ==

Revision as of 23:20, 18 September 2011

Contents

Introduction

The "Setup/Configuration: Helpdesk" page is where you can set up help desk options like the text to be displayed on the helpdesk page and notification options when an admin responds to a helpdesk ticket.

Accessing Helpdesk Setup Options

Editing Text on Helpdesk Page

Enabling/Disabling Customer Nofications

Editing Email Notification Template