Hi, from the time V3 stopped working to me updating to V4, I had a lot of users try to sign up but payments weren't being processed. They are now listed in the system as "Pending", but in Advanced Search, I see no "Pending" criteria How do I create and export that list so I can contact them with an apology and opportunity to order?
You can set up 'Pending Invoice Notifications to User' at aMember CP -> Configuration -> Setup/Configuration -> E-Mail Within email template you can use placeholder %paylink% This placeholder will be automatically expanded with actual payment link to complete pending invoice.
Thanks Caesar, you always have the answers If someone is pending, what does that indicate happened? My understanding is, they completed the member details page which comes before the order page, but never completed the order Is that correct? Also, I want to export that list because its too many to send from my server. how can I export all pending users?
Yes, pending means user register his account but has not any either active or expired subscriptions. You can export list of such users at aMember Cp -> Users -> Browse Users click 'Advanced Search' and choose 'Status' = 'Pending' as condition . Then apply this search and scroll down. Below table in right corner you will see link 'Export'
Thanks Caesar Yes, I thought that would be the process for creating the list of users with "Status: Pending" however, "pending" is not an option in the dropdown menu, here: aMember Cp -> Users -> Browse Users -> Advanced Search -> User Subscrition Status Is "Pending" going by a different name in this dropdown menu?