Upgrade 5.5.5->6.1.4 PHP Error: public_html/members/library/Am/App.php on line 627

Discussion in 'Troubleshooting' started by relapse, Oct 22, 2019.

  1. relapse

    relapse aMember Pro Customer

    Joined:
    Jun 15, 2010
    Messages:
    133
    Upgrading manually last night:

    • PHP Version 7.1
    • 5.5.5 -> 6.1.4
    • Found in error log immediately after manual upload of files
    • Code:
      public_html/members/library/Am/App.php on line 627
    • Could not access /amember/ directory after this
    • Restored to previous files and database config
    • /error_log is 2,575,864 (1 1/2 hr download time) and growing by the minute, so haven't looked at it again today
    Anyone else seen this issues?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,251
    What is error message you get?
  3. relapse

    relapse aMember Pro Customer

    Joined:
    Jun 15, 2010
    Messages:
    133
    Hi Caesar,

    As I stated, I can not get the error_log open, so I can not give the exact error.

    I only copied the string I have posted above.

    It was definitely a php error for sure.

    I can download it later and create a ticket if you think that is the thing to do.
  4. relapse

    relapse aMember Pro Customer

    Joined:
    Jun 15, 2010
    Messages:
    133
    Here is another part of the error string I just found in my notes:

    Code:
    thrown in /home/domainname/public_html/members/library/Am/App.php on line 627
  5. relapse

    relapse aMember Pro Customer

    Joined:
    Jun 15, 2010
    Messages:
    133
    Here is another part of the error string I just found in my notes:

    Code:
    thrown in /home/domainname/public_html/members/library/Am/App.php on line 627
  6. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,251
    Yes, please create ticket in helpdesk. We will troubleshot it.

Share This Page