Stripe plugin has stopped working

Discussion in 'Payments processing' started by deejayjay, Sep 16, 2020.

  1. deejayjay

    deejayjay New Member

    Joined:
    Sep 16, 2020
    Messages:
    2
    Hi - I just noticed my Stripe payment form is not displaying in our forms.

    Was working fine up until now.

    The CC entry fields are not displaying, and clicking on 'Subscribe Any Pay' gives the error 'Payment Token is Empty'.

    Any advice on how to troubleshoot this please?

    Using the Stripe plugin on aMember version 6.2.9 b.

    Thanks!

    Attached Files:

  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
  3. deejayjay

    deejayjay New Member

    Joined:
    Sep 16, 2020
    Messages:
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    Thanks, I have just submitted a ticket.
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    BTW: the reason of this issue is http url. Stripe integration can be used only on https
    So it is necessary to setup https on server (if not setup yet) and then switch both
    Root Url and Secure Root Url to https within aMember admin interface:
    aMember CP -> Configuration -> Setup/Configuration (Root Url and License Keys)

    Also enable option "Force https Connection" on same page.
    halmaclean likes this.
  5. superban

    superban New Member

    Joined:
    Oct 2, 2010
    Messages:
    5
    Hello,

    I have the same problem. I setup https on my webssite already and on amember as well as you can see, but the result is always "Payment token is empty".



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