Script Error after the site transfer

Discussion in 'Troubleshooting' started by ttanemori, Dec 31, 2012.

  1. ttanemori

    ttanemori New Member

    Dec 20, 2011
    aMember Pro 4

    I transferred the entire website by using WHM/cPanel's copy account feature. I see the database and all files on the new server, but our store site and admin page began to show an error;

    Script Error
    Error establishing a database connection. Please contact site webmaster if this error does not disappear long time

    The hosting company checked our server, and there is no problem at all.

    I installed IonCube, Zend Optimizer and pdo, but the site still shows an error. They said there might be a missing module, but I have no idea what it is.

    Does anybody have a same experience? Can you tell me what to do to solve it?

    Thank you.
  2. alexander

    alexander Administrator Staff Member

    Jan 8, 2003
    Error you get is because of wrong database connection info.
    Please edit /amember/application/configs/config.php and specify new connection info(you may need to contact hosting support and ask to provide new connection info).
    If this doesn't help, please contact us in helpdesk.

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