New Account Signup Redirect Not Working

Discussion in 'aMember Pro v.4' started by austinseobiz, Nov 7, 2011.

  1. austinseobiz

    austinseobiz New Member

    Joined:
    Sep 2, 2011
    Messages:
    3
    Hi, when a new user signs up for a new account the system creates the new account and emails the user properly, but the page dies and goes blank white. The system doesn't redirect the user nor responds to a URL refresh.

    Is anyone else having this problem or know how to address it?
  2. luxman

    luxman Member

    Joined:
    Mar 31, 2011
    Messages:
    70
    Is your account integrated with Wordpress?
  3. austinseobiz

    austinseobiz New Member

    Joined:
    Sep 2, 2011
    Messages:
    3
    No. It is a clean install on a server with a basic front end.
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    If case there were php error, please check error_log inside /amember/ folder, also amember CP -> Utils -> logs. Error should be posted in logs.
  5. austinseobiz

    austinseobiz New Member

    Joined:
    Sep 2, 2011
    Messages:
    3
    No errors in log. The url stays as http://mysite.com/a/signup/index/c/ with a white page.

    If I hit the refresh button a few times the sign up page will come back if I use FireFox. Not Safari. The functionality of the site works, it just seems that the site isn't refreshing or redirecting to the right page after a user signs up.
  6. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Please add this line to .htaccess within aMember folder (to the bottom of the file):
    SetEnv APPLICATION_ENV "debug"
    Then try to signup again and check will this produce any errors.
    Also, if your site is on real domain, can you contact me at alexander@cgi-central.net and provide link to signup page, I will test this.

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