Download Count by User

Discussion in 'Pre-Sales Questions' started by microlinx, Jan 3, 2017.

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  1. microlinx

    microlinx aMember Pro Customer

    Joined:
    Oct 26, 2004
    Messages:
    247
    I have occasional users who claim they cannot download protected PDF files.
    Is there a way to get a per user file download count?
    This is something I would think could have been implemented quite some time ago.

    There should be a detail report on each user page that shows the files they have downloaded and the exact time and IP. I know there is am access log for this but a per file basis would be very helpful.

    TIA
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,682
    Hello,

    It is already possible actually. You need to enable 'Download Limit' for your files.
    aMember CP -> Protect Content -> Files (Limit Downloads Count)

    file-settings.png

    Then in user profile in admin interface you will see log of file downloads with time and IP
    aMember CP -> Users -> Browser Users -> (edit) -> File Downloads

    file-log.png

    Best Regards.
    relapse likes this.
  3. microlinx

    microlinx aMember Pro Customer

    Joined:
    Oct 26, 2004
    Messages:
    247
    Thank you!
    That works and solves my problem.
    Cheers!
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,682
    I am glad to hear that. You are welcome!
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