I cannot log in to the admin panel despite my best efforts... I am running Amember 4.2.14.3b7ee0a. I tried to retrieve/reset the password by email, see the error I got below - So I tried the method given in the FAQ... The password remained incorrect....... I am not sure how else to reset the password. Any body know? Thanks, K
Hello, Did you try to log in with password ChangeMe after changes in database? Do you mind to contact us in helpdesk https://www.amember.com/support We will reset password for you. Best Regards.
Yes I did try to use ChangeMe as the password. Unfortunately it did not work - the above screenshot is from this attempt. Ok I will open a ticket. Thank you
Hi Again Caesar... So it turned out that I was trying to access the admin panel from the default users login page... as opposed to the ../amember/admin/ login page. I had not logged in for over a year and subsequently forget that this was the correct URL. I just assumed that the standard member login page would also work for admin accounts. So the 'ChangeMe' password did work in the end. Anyway thanks for you quick response and help
I know how to change my admin password in the configuration area. But if I get locked out, is there a way to do a password reset for the amember control panel? I don't see a forgot password option for the admin area. I sometimes worry about getting locked out due to password issues and not being able to get back in.