Hi, Just posting since I couldn't find the information and support was able to guide me. This will probably help other with the Zendesk integration. After installing and configuring the Zendesk plugins, you have to do this: 1. Create integration for zendesk plugin in amember CP -> Protect Content -> Integration. 2. Click new then select zendesk plugin group which will be assigned to user and products which user should have in order to be added to zendesk. This will allow user to be created in Zendesk. If for any reason, you need to push user back to Zendesk, you can go Use amember CP -> Rebuild DB to transfer active users. Hope this help someone!