I've been trying to install aMember 4.x and I get an error: "There is a license problem with aMember Pro as described in the following error message: License error - license domain does not match your domain" But it's the right domain! And it even says so in the boxes provided on that page! I later discover I need to go to http://www.amember.com/amember/member and "set" the domain there (I think). The page says at the top that you can input the domain name for the licence, but there's nowhere to input that. Oh wait, if you scroll right down it's hidden there! Not very clever! I enter that, wait a day for updating and I still get the same error message that the license doesn't match my domain. So I try to get support. But it seems I'm not allowed to create a support ticket. In the support pages the login button doesn't work. Also it asks me to login even when I'm logged in. After a lot of messing around it appears that I need to register another account to open a support ticket. But when I try to register for the helpdesk I get an error saying an account already existing with that email address. So I can't start a support ticket. The support page said yesterday that support was closed and I needed to wait 9 hours for the European office to open. So I waited 9 hours and it's open ... but there's no way to contact it as there's no number provided! So what's the point of the timer countdown? I came here to the forum to find other instances of the same new user problems but there aren't any threads. Maybe aMember deletes them as it's bad PR. HOW DOES ONE GET SUPPORT IN AMEMBER?