What does it mean when 'future' shown in payment status?

Discussion in 'Payments processing' started by edward, Apr 11, 2006.

  1. edward

    edward New Member

    Joined:
    Feb 4, 2006
    Messages:
    15
    Hi:

    During my testing of aMember Pro, I found that when a payment is completed (aMember showed 'paid'), the payment status then show 'future' and the customer can not access his subscription.

    Please advise when and how the payment status will turn into 'active'? Is there a way to control to time required for the status to change from 'future' to 'active'? Thanks!

    Regards,
    Edward
  2. edward

    edward New Member

    Joined:
    Feb 4, 2006
    Messages:
    15
    Hi:

    I found that it was due my a mistake on my side. The starting date of the subscription is in the future (therefore the 'future' status).

    Once I manually adjusted the subscription period, the status immediate changed to 'active'.

    Case closed!

    Regards,
    Edward
  3. guy1

    guy1 Member

    Joined:
    Aug 29, 2006
    Messages:
    129
    Thanks for explaining. I had the same issue and have learnt from your response here :)

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