welcome email after purchase - won't work

Discussion in 'Troubleshooting' started by davemiz, Jul 8, 2014.

  1. davemiz

    davemiz New Member

    Aug 22, 2006
    have a new product.

    set it up. it works fine.

    however amember isn't sending the custom welcome email.

    I've done multiple tests, but can't get it working.

    went inside the amember admin:

    manage products > (selected the product) > e-mail settings (the first box is checked and has my custom welcome email).

    suggestions? help? :-(

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