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Discussion in 'Troubleshooting' started by trainsem, Nov 30, 2011.

  1. trainsem

    trainsem Member

    Joined:
    Aug 5, 2011
    Messages:
    48
    No matter how many times I try to sign up, the above error keeps coming. What could be the matter? There was an old thread from 2008 about this, but it wasn't answered.
    trainsem, Nov 30, 2011
    #1
  2. trainsem

    trainsem Member

    Joined:
    Aug 5, 2011
    Messages:
    48
    I found a possible clue. My product no longer has anything in "eFront Subscriptions". I had reported a few days earlier that deleting a user and adding them back fixed this, but I need a more reliable solution. I am using 3.2.4PRO
    trainsem, Nov 30, 2011
    #2
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Please contact us in helpdesk with this issue. We need access info in order to troubleshoot this.
    alexander, Nov 30, 2011
    #3
  4. trainsem

    trainsem Member

    Joined:
    Aug 5, 2011
    Messages:
    48
    I did that and paid for a 4.1.7 upgrade to be installed. Still have problems, so added to the ticket.
    trainsem, Dec 3, 2011
    #4

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