Urgent problem: Do I simply change the root URL?

Discussion in 'Troubleshooting' started by thelady100, Feb 19, 2016.

  1. thelady100

    thelady100 aMember Pro Customer

    Joined:
    Feb 10, 2012
    Messages:
    48
    Here's a bit of background....I use Amember Pro 4. I first bought the domain http://www.my-first-website.com, and that is what the Root URL and the Secure Root URL are inside my Amember dashboard. However, I later decided to change the name of my website (to get rid of the hyphens) by buying a new domain with the same host provider, http://www.mynewdomain.com, and I parked the first one. In other words, no matter which domain you enter into the browser, you get to the same site. I use wordpress, if that matters.

    I never did change the Root URL and the Secure Root URL to http://www.mynewdomain.com. They still are listed as http://www.my-first-website.com.

    Anyway, I never had any problems with this set-up while using the old Sign-up forms. However, since I have changed to the shopping cart feature in the last few weeks, this is where I have picked up on problems. This is because people will visit my site at http://mynewdomain.com. However, when customers have to login to purchase a product or access their downloads, it takes them to http://www.my-first-website.com/amember/profile. (Note: to make the cart work on //mynewdomain.com, Amember gave me a second license, so I have both licenses listed inside the Amember dashboard where the Root URL's are. I have left the Root URL and the Secure Root URL at http://www.my-first-website.com within the Amember dashboard).

    This creates a problem for the shopping cart feature, because if a customer comes to the site at http://www.mynewdomain.com and puts a product in his cart, and then goes to checkout and has to sign in, he gets redirected to the http://www.my-first-website.com/amember/ and this results in the cart saying it's empty.

    Therefore, what I am wondering is if I need to change the Root URL and Secure URL to http://www.mynewdomain.com? And if I do that, I can expect that I will have to make changes to my login pages, etc. Is this all I have to do? Or will I make a mess of things?
  2. thachicc2000

    thachicc2000 New Member

    Joined:
    Oct 11, 2012
    Messages:
    12
    I also have a problem like this. please help!

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