Time Out Error - Authorize.net SIM

Discussion in 'Payments processing' started by thm43608, Jan 6, 2016.

  1. thm43608

    thm43608 aMember Pro Customer

    Joined:
    Jun 25, 2013
    Messages:
    4
    I am using the Authorize.net SIM plugin. After a payment is submitted, the following error message is displayed:
    ______________________________________________________
    An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

    This transaction has been approved.

    It is advisable for you to contact the merchant to verify that you will receive the product or service.
    ______________________________________________________

    The payment is processed correctly and the membership database is updated. I then get an email saying:
    ______________________________________________________
    BB&T Merchant,

    Your script timed out while we were trying to post transaction results to it.
    Transaction ID: 0
    Transaction Result: This transaction has been approved.

    The following message was displayed to the customer:

    ------------------------------An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

    This transaction has been approved.

    It is advisable for you to contact the merchant to verify that you will receive the product or service.


    ------------------------------
    ______________________________________________________

    Any ideas how to correct this issue? It all seemed to be working fine until I did the most recent update.

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