(suddenly) Amember cannot connect the Database

Discussion in 'Customization & add-ons' started by gennaro_montone, Jul 17, 2016.

  1. gennaro_montone

    gennaro_montone aMember Pro Customer

    Joined:
    Jul 8, 2012
    Messages:
    17
    Hello guys,
    after hours talking with the hosting it seems the problem is into the amember installation :(

    You can see here the error
    http://www.learnvray.com/amember/signup/installments

    I didn't anything, no updates, no changes anything...
    I'm full of user complains (of course!).. and it's sunday morning! >.<

    Someone can help me to understand?
    something happened to the Amember installation?

    Thanks
    Jen

    PS If I remember fine my last updates was Amember 4.7.2
    I could check file by file.. do you have this verions donwloaded on you pc to send me?
    It's just an idea :(
  2. gennaro_montone

    gennaro_montone aMember Pro Customer

    Joined:
    Jul 8, 2012
    Messages:
    17
    hosting is OK
    database is running - OK
    amember config.php is OK

    I've no ideas :(
  3. gennaro_montone

    gennaro_montone aMember Pro Customer

    Joined:
    Jul 8, 2012
    Messages:
    17
    It seems the DB user lost the permission to access the DB.......
    Do you know any solution to restore the permissions?
  4. swintec

    swintec aMember Pro Customer

    Joined:
    Nov 24, 2008
    Messages:
    45
    Do you have any sort of control panel for your hosting? CPanel or Plesk or? Maybe try logging into that and navigating to the part that handles databases and such and verify the user has permissions set correctly and if not, grant it permissions.
  5. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    Blimey you make it hard to help you really. Two threads same subject. Some answers in one thread some in another.

    Talk about causing confusion!!!
  6. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,669
  7. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    i get this with go daddy for 30 mins, every few weeks, so just wait

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