Subscription Cancellation

Discussion in 'Customization & add-ons' started by JimBob, Jun 9, 2003.

  1. JimBob

    JimBob Guest

    Hey Alex, are you planning on adding a feature that allows a member to cancel his subscription from aMember? Also, is it possible to have aMember cancel an existing subscription when a new subscription is purchased?

  2. alex-adm

    alex-adm Guest

    Jim, it depends on payment processor you are using. It is already implemented for some popular processors, but almost
    all doesn't allow automatic cancellation.
  3. JimBob

    JimBob Guest

    Do you know which processors handle the automatic cancellations?
  4. alex-adm

    alex-adm Guest

    automatic cancellation working for recurring (aim) plugin
    payflow pro plugin
  5. New Member

    May 18, 2003
    need to add paypal to this too.
  6. JimBob

    JimBob Guest

    Did paypal just add this feature?
  7. alex-adm

    alex-adm Guest

    Automatic cancellation of PayPal subscription is impossible - user action required.
    aMember Pro displays cancel link for recurring subscriptions on member.php page,
    user can click on it and cancel subscription.
  8. ForeverUAE

    ForeverUAE Guest

    how can i add a recurring subscriptions ?
    or how to make a subscriptions recurring ?
  9. alex-adm

    alex-adm Guest

    1. Only aMember Pro version supports recurring billing.

    2. To enable recurring billing, edit products settings. You cannot convert existsing payments to recurring subscriptions.
  10. ForeverUAE

    ForeverUAE Guest

    ok it seems that i cant find an option to make a payment recurring, can you tell me where / how to do it?

    and how to make a Cancel link appear for members who want to cancel there membership?

    this part should be covered in the FAQ, dont you think?
  11. abbeyvet

    abbeyvet New Member

    Feb 2, 2003
    use the paypal recurring payment plug-in - paypal_r - only in the Pro version. If you are using the free version you can't have recurring payments.

    As Alex stated above, you cannot with PayPal - users have to login to PayPal and cancel it from there.
  12. alex-adm

    alex-adm Guest

    No and yes. ;)

    As you enable paypal_r plugin, and user subscribed to recurring product, "Cancel" link will be displayed in
    This link points to special page in PayPal where member can cancel THIS subscription. So there is nothing to worry.
  13. syan

    syan aMember Pro Customer

    Apr 6, 2003
    how about 2checkout recurring?
  14. alex-adm

    alex-adm Guest

    Syan, user cannot cancel 2Checkout subscription at all. Ask 2Checkout why.. ;)
  15. Guest

    Guest Guest

    Alex, how about linkpoint? is there any cancellation ability for linkpoint?
  16. alex-adm

    alex-adm Guest

    Sure, it works for LinkPoint.
  17. Guest

    Guest Guest

    how do I get a cancel link for linkpoint shows in member page, so they can click on and cancel it by themselves?
  18. alex-adm

    alex-adm Guest

    It works automatically if your member has active LinkPoint recurring subscription.
  19. mh718

    mh718 New Member

    Feb 4, 2003
    Cancel link too abrupt

    I've had people tell me that they click the cancel link, but then wanted to undo it, but couldn't. I guess they are just overly curious and like to press buttons. :rolleyes:

    So, I want to know if it is possible to have the cancel link go to a "ARE YOU SURE?" page so that if they aren't sure, they can stop the process.
  20. alex

    alex Administrator Staff Member

    Jan 24, 2004
    By default, there should be JavaScript confirmation, is not it?

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