Special characters problem in PDF Invoice

Discussion in 'Troubleshooting' started by agelinas, Feb 21, 2012.

  1. agelinas

    agelinas New Member

    May 11, 2010
    We use two languages for our customers: English and French. In the Product information form, we translated from English to French using the link next to the fields Title, Description and Terms Text.

    When we look at a PDF invoice there are two issues:

    1. the special caracters, accented voyels are seen as HTML encoding. In our example, rĂ©gulier is displayed as régulier.

    2. when we switch languages, the product information, doesn't change to the language selected. It seems that if the product was purchased using a French form, the product name will remain in French even though we select to work in English.
  2. alexander

    alexander Administrator Staff Member

    Jan 8, 2003
    Please contact us in helpdesk with this issue. We will check what can be wrong.

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