Special characters problem in PDF Invoice

Discussion in 'Troubleshooting' started by agelinas, Feb 21, 2012.

  1. agelinas

    agelinas aMember Pro Customer

    Joined:
    May 11, 2010
    Messages:
    12
    We use two languages for our customers: English and French. In the Product information form, we translated from English to French using the link next to the fields Title, Description and Terms Text.

    When we look at a PDF invoice there are two issues:

    1. the special caracters, accented voyels are seen as HTML encoding. In our example, rĂ©gulier is displayed as régulier.

    2. when we switch languages, the product information, doesn't change to the language selected. It seems that if the product was purchased using a French form, the product name will remain in French even though we select to work in English.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Please contact us in helpdesk with this issue. We will check what can be wrong.

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