Spam signups

Discussion in 'Troubleshooting' started by menspsy, Aug 11, 2013.

  1. menspsy

    menspsy New Member

    Joined:
    Aug 4, 2010
    Messages:
    24
    We are getting every day between 5-10 spam signups. For each signup the login, first and last are identical and then some made up email address:

    For example:
    Login: gaiscuiduatet, Name: GAISCUIDUATET GAISCUIDUATET, Email: darttdietze@hotmail.com
    Login: lemalypestose, Name: LemaLypestose LemaLypestose, Email: osleselegpr@hotmail.com

    The signup is for a paid product, so they don't finish it and the order shows as pending, but still we have to delete them manually.

    We were using ReCaptcha brick to stop them but it didn't help. When I asked support about it they said we should enable Random Question brick which we did but it is still happening. When asked again they said it's because we do have some custom forms without the Captcha/Question brick.
    However, that answer doesn't make sense, since the spammer are always trying to signup for only that one product, which DOES have that brick activated.

    Any ideas how to stop those fake signups? Anynone else has this problem?
    This started happening right after we switched from Amember v3 to v4.
  2. jackgordon

    jackgordon aMember Pro Customer

    Joined:
    Mar 23, 2009
    Messages:
    267
    I think a lot of us get those. I had the same problems trying to stop them. I still get them occasionally, but what stopped most of them was banning email addresses with a .ru or .pl extension from being able to sign up.

    It won't help with the hotmails or gmails, but it did stop the majority that I was getting.

    It would be nice if we could block anyone who signed up with an identical first and last name.
  3. robw

    robw CGI-Central Partner

    Joined:
    Dec 18, 2007
    Messages:
    267
  4. stuartcindy

    stuartcindy New Member

    Joined:
    Sep 16, 2009
    Messages:
    10
    Hi Robw,
    Purchased a copy of the Spam Blocker plugin yesterday.
    Its working great.
    I'm just using the honeypot and double name settings, and they're doing the trick.
    robw likes this.
  5. hilary

    hilary aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    102
    That sounds fantastic. It doesn't by any chance clean up an existing database as well, does it?
  6. robw

    robw CGI-Central Partner

    Joined:
    Dec 18, 2007
    Messages:
    267
    @stuartcindy - thanks for feeding back, really appreciate that. Those are the two settings I use on my sites too. Kills the vast majority, doesn't it :)

    @hilary - No, sorry, it doesn't do any cleanup - it's preventative only!
  7. hilary

    hilary aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    102
    Well, you know what they say about prevention being better than cure... ;)

Share This Page