Softsale Bug

Discussion in 'Integration' started by booforum, Sep 1, 2014.

  1. booforum

    booforum aMember Pro Customer

    Joined:
    May 20, 2005
    Messages:
    180
    In Softsale if you setup a product that uses downloads, and there are multiple downloads available, it uses a drop-down menu.

    In Internet Explorer 8 (which a LOT of my customers are still using), if they click on the drop-down menu, it is completely unresponsive.

    I have tested this myself, and seen that it doesn't work.

    Can you please fix this or let me know how to fix it.
  2. thehpmc

    thehpmc aMember Pro Customer

    Joined:
    Aug 24, 2006
    Messages:
    901
    Submit a support ticket.
  3. booforum

    booforum aMember Pro Customer

    Joined:
    May 20, 2005
    Messages:
    180
    I did actually. Unfortunately the support for aMember has gone completely downhill the last year.
    I think Alex started outsourcing the support, and the people that now do it just don't give a crap.

    I've run into obvious bugs that they say "are supposed to be that way", or as in this case, they just ignore the ticket. Really strange.
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Randy,
    This ticket wasn't ignored. We will check this issue once you provide working aMember CP and ftp info. Please check latest reply in that ticket. Unfortunately info which we have doesn't work.

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