Site down could use some help

Discussion in 'Troubleshooting' started by mlmbb, Sep 2, 2014.

  1. mlmbb

    mlmbb New Member

    Aug 23, 2011
    Hey guys, could use some help form anyone who sees this...

    I had to move my site in a hurry, host gator locked me out for excessive INODE usage.. .

    So I did a Cpanel move to the new server.

    At first nothing worked, amember support told me to change the database password. and update the config file. I did this and at least now users can login...

    But I still cannot add new users either manually or dynamically via API..

    In my log file there are 100's of errors that state SQL State 000 [1045] access denied for user members_sub@local host...

    This is not really a user this is a folder in the root directly of the site. It's the location of the sub domain.

    IE is the root is a sub doamin of the root located in the members_sub folder...

    I'm thinking there is another permission regarding this sub domain... Maybe a disconnect with the SQL database and teh sub domain account?

    I appreciate any help anyone can provide...

    I am having new members asking for refunds because they are not getting access to the content.. This is really affecting my business, as we have 40 or so new members a day..

    Thanks Rob

Share This Page