sign-up e-mail template won't update

Discussion in 'Troubleshooting' started by koedel, Feb 16, 2012.

  1. koedel

    koedel aMember Pro Customer

    Joined:
    Jan 14, 2011
    Messages:
    16
    I made some changes to update the e-mail template that gets sent out to members when they sign up, but for some strange reason the original e-mail is the one getting sent out, not the updated version. When I go into amember>>setup>>e-mail>>send signup e-mail/edit e-mail template, the correct version of the sign up e-mail is showing. However, when I do a test subscription or view the duplicate e-mails that get sent to me when someone signs up, it seems the old version is still the one going out. Any ideas?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    May be you have old template in aMember Cp -> manage products -> Edit Product -> Send custom signup message?
  3. koedel

    koedel aMember Pro Customer

    Joined:
    Jan 14, 2011
    Messages:
    16
    That's it! I must be having early onset degenerative brain disease because I forgot I had set up those e-mails from the product configuration page. Thank you so much :)

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