Sending e-mail through aMember no longer works

Discussion in 'Troubleshooting' started by tobadmin, Nov 26, 2015.

  1. tobadmin

    tobadmin New Member

    Joined:
    Nov 21, 2011
    Messages:
    8
    I send e-mails to my members twice a week through aMember and never had any issues with it before.
    As of today e-mails won't send.

    The error log says: Unable to send mail.
    Exception Zend_Mail_Transport_Exception
    Zend_Mail_Transport_Sendmail->_sendMail [ library/Am/Mail.php : 227 ]
    Am_Mail_Transport_Sendmail->sendFromSaved [ library/Am/Mail.php : 448 ]
    Am_Mail_Queue->_sendSavedMessage [ library/Am/Mail.php : 487 ]
    Am_Mail_Queue->sendFromQueue [ library/Am/App.php : 2114 ]
    Am_App->onHourly
    call_user_func [ library/Am/Event.php : 784 ]
    Am_Event->call [ library/Am/Event.php : 807 ]
    Am_Event->handle [ library/Am/Hook.php : 202 ]
    Am_Hook->call [ library/Am/App.php : 968 ]
    Am_Cron::checkCron [ application/default/controllers/CronController.php : 30 ]
    CronController->indexAction [ library/Am/Controller.php : 139 ]
    Am_Controller->_runAction [ library/Am/Controller.php : 116 ]
    Am_Controller->dispatch [ library/Zend/Controller/Dispatcher/Standard.php : 308 ]
    Zend_Controller_Dispatcher_Standard->dispatch [ library/Zend/Controller/Front.php : 954 ]
    Zend_Controller_Front->dispatch [ library/Am/App.php : 2011 ]
    Am_App->run [ index.php : 92 ]

    I haven't made any changes recently so unless my hosting provider did something I'm not sure what the issue could be. Any thoughts on what I might try to resolve this?
  2. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    510
    According to your error you are using sendmail check /var/log/maillog or /var/log/messages to see what it is complaining about.

    I gave up long ago sending mail from my vps because even if it sends unless you are lucky a number of receiving servers will silently eat your mail or mark it as SPAM which then ends up with your IP in one of the block lists. I send it using SendGrid you can see what mail has problems and if the IP they will swap you to another....
    caesar and tobadmin like this.
  3. tobadmin

    tobadmin New Member

    Joined:
    Nov 21, 2011
    Messages:
    8
    I looked into SendGrid and I have signed up for it.
    After making the relevant changes in aMember everything is working properly again.

    Thank you for the suggestion jenolan!
  4. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    510
    You are quite welcome, we are using SendGrid on a number of sites it really reduces the email aggro ;-)

    Will need to nag Alex(and crew) to use the new API rather than the old userid/password system ... hey Alex yah her?

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