Script Error after the site transfer

Discussion in 'Troubleshooting' started by ttanemori, Dec 31, 2012.

  1. ttanemori

    ttanemori New Member

    Joined:
    Dec 20, 2011
    Messages:
    1
    aMember Pro 4

    I transferred the entire website by using WHM/cPanel's copy account feature. I see the database and all files on the new server, but our store site and admin page began to show an error;

    Script Error
    Error establishing a database connection. Please contact site webmaster if this error does not disappear long time

    The hosting company checked our server, and there is no problem at all.

    I installed IonCube, Zend Optimizer and pdo, but the site still shows an error. They said there might be a missing module, but I have no idea what it is.

    Does anybody have a same experience? Can you tell me what to do to solve it?

    Thank you.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Error you get is because of wrong database connection info.
    Please edit /amember/application/configs/config.php and specify new connection info(you may need to contact hosting support and ask to provide new connection info).
    If this doesn't help, please contact us in helpdesk.

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