Returning customers

Discussion in 'Payments processing' started by thomas_serafini, Oct 5, 2014.

  1. thomas_serafini

    thomas_serafini New Member

    Feb 26, 2014
    I'm trying to setup a signup form but I faced this issue:

    1. Someone is about to purchase something, but when they reach paypal, they cancel the payment.
    2. Then when they try and pay again on the signup form, it gives the following error message:

    An account with the same email already exists.
    Please login to your existing account.
    If you have not completed payment, you will be able to complete it after login

    I don't want them to log into their account, but rather, just continue as normal because conversion is much higher. Is that possible?

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