RE Having a Remote Desktop link inside membership login

Discussion in 'Pre-Sales Questions' started by david_morris, Jun 8, 2016.

  1. david_morris

    david_morris New Member

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    Jun 8, 2016
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    1
    can we insert a link inside the chat pages where a user can request we access their computer with a LogMeIn or citrix desktop.
    eg they let us access their pc?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,659
    Do you mean helpdesk module? You can put any links in your messages. I do not see any issue here.
  3. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    493
    Sorry Caesar, if I understand the intention ... please DO NOT EVER have a global thingy asking for remote access to some ones computer. (not Caesar) you do realise that scammers ask this to gain remote control of people's computers for nefarious reasons. My Aunty was caught with this sort of thing recently, it is a hugely terrible idea.

    Don't put links doing this style of thing, or suggesting it, if you need access to in this way you need to think more clearly about what you are doing ... your support (valid) may then allow a scammer onto your clients systems. Sheez ...
  4. caesar

    caesar aMember Pro Developer Staff Member

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    I just mean there is not any technical restriction in heldpesk module to put any links in messages.

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