Raising prices on recurring products

Discussion in 'aMember Pro v.4' started by frybread, Jan 28, 2014.

  1. frybread

    frybread aMember Pro Customer

    Joined:
    Jul 14, 2008
    Messages:
    63
    (Paypal is our only processor)

    I have products with recurring payments, and existing subscribers.

    If I raise prices from $5 to $10, will old members still pay $5 per month for access, or will their access be denied?
  2. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    124
    Yes, old members will continue at the old price. You have no control over a recurring payment, except to cancel it, as it is sanctioned by the buyer when it is set up.

    Your purchaser will continue to have access at the price they signed up for, until they choose to cancel. I think this is a great advantage. It keeps the purchaser on board as they see new subscribers paying more.

    I had a problem because I reduced the recurring element of a subscription. I give these members advance warning of renewal and inviting them to cancel and re-subscibe at the lower rate.
  3. frybread

    frybread aMember Pro Customer

    Joined:
    Jul 14, 2008
    Messages:
    63
    It's wonderful, that's exactly how I wanted it to work. Thank you for answering!

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