People paid, but continue to have a Pending Invoice

Discussion in 'Payments processing' started by doyo, Sep 8, 2016.

  1. doyo

    doyo New Member

    Joined:
    Aug 16, 2012
    Messages:
    23
    This just started yesterday. A few (very very few), but not all, invoices remain pending after payment is made.

    I have not determined what the common factor is yet. I was wondering if anyone else is having this problem?

    Also, I do not know how to force the invoice to become finalized so that user can have access.
    Last edited: Sep 8, 2016
  2. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    would help if u said what payment, as in pay pal, stripe, etc
  3. blctech

    blctech aMember Pro Customer

    Joined:
    Mar 1, 2013
    Messages:
    9
    Yes, I have had a couple of these also. Don't know what the problem is and I do not know how to force the invoice to become finalized so that user can have access.
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,662

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