Pb with commissions

Discussion in 'Troubleshooting' started by hnorris, Jan 24, 2012.

  1. hnorris

    hnorris aMember Pro Customer

    Joined:
    Sep 1, 2011
    Messages:
    17
    Hello

    We have aMember 3.4.2Pro running perfectly for sales. However when I turn on the affiliate program the clicks get logged but no commissions are generated from the sales.

    I have checked the record of the member who is buying and I can see the affiliate id who sent him to us.

    However in amember_payments the aff_id is always zero and I would presume that this is why no commissions get generated.

    Does anyone know why this is happening ?

    Thanks for any help
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Please contact us in helpdesk and provide access to aMember CP. I need to check settings.

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