PayPal refunds and cancellation from within AM

Discussion in 'Payments processing' started by simonsays, Mar 2, 2017.

  1. simonsays

    simonsays aMember Pro Customer

    Joined:
    Aug 5, 2008
    Messages:
    44
    I was informed that aMember 5.1.x now allows PayPal refunds and cancellations from within aMember. Assuming it works, this is a welcome feature since logging into PayPal to cancel and refund payments was always a pain.

    I completed these fields in the PayPal plugin:

    Your Merchant ID
    API Username
    API Password
    API Signature

    When I try to cancel a recurring membership, I still get redirected to the PayPal site. So this feature is not working for me.

    Has anyone successfully cancelled or refunded recurring PayPal memberships from within AM?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,670
    This feature will work for payments/subscription that began after upgrade of aMember. aMember need to store some additional info during initial payment in order to do refunds/cancellations.

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