Paypal Pro - Duplicate Payment Dispute

Discussion in 'Payments processing' started by booforum, Sep 5, 2013.

  1. booforum

    booforum aMember Pro Customer

    Joined:
    May 20, 2005
    Messages:
    180
    I use Paypal Pro and the latest version of Amember.

    I had a user get click happy, and purchase the same item 4 times.
    Instead of contacting me he did 3 chargebacks.

    Is there anyway in Amember to prevent duplicate payments from being made, so I can avoid this in the future.
  2. orish

    orish aMember Pro Customer

    Joined:
    Mar 15, 2011
    Messages:
    43
    I have the same question. I tried to edit the product so that the customer cannot purchase it if he already has an active subscription to it. But it still appears on the order form (website.com/amember/signup/index/c/productcode) and can be paid for more than once.

    How to do it?
    Thanks
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    product may be available on signup form even if user already has it, but, you should get an error when yo utry to purchase it second time. Does this not happen?
  4. asami

    asami aMember Pro Customer

    Joined:
    Nov 10, 2009
    Messages:
    2
    We have the same problem. What's a solution here?
  5. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,669

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