Payment Not Being Confirmed Immediately

Discussion in 'Payments processing' started by kevin muldoon, Nov 14, 2013.

  1. kevin muldoon

    kevin muldoon New Member

    Joined:
    Nov 4, 2013
    Messages:
    8
    Amember seems to be set up correctly for me as two new members signed up today. I have, however, noticed an issue with payments not being confirmed for customers after sending a payment through PayPal.

    Amember correctly sets up the user's account and after payment goes through, they are taken to a page that notes:

    The problem is that the page does not seem to refresh. It just stays there. I waited for over 15 minutes and nothing changed. However, as soon as I refresh the page, the correct invoice is displayed.

    Payments appear to be going through correctly and accounts are being set up correctly too. My concern is that users do not know that their payment has been correctly processed. Not every customer will refresh the page (some may wrongly assume that doing so will charge them twice).

    Why is the show waiting message displayed to customers? Is this a PayPal or Amember issue (or both)?

    Thanks,
    Kevin
  2. ossedkk

    ossedkk New Member

    Joined:
    Jun 11, 2014
    Messages:
    1
    Did you find solution for this?

    Your payment is not yet confirmed
  3. petertravis

    petertravis aMember Pro Customer

    Joined:
    May 22, 2009
    Messages:
    17

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