Payment Approval Error?

Discussion in 'Troubleshooting' started by monmart, Mar 24, 2013.

  1. monmart

    monmart New Member

    Joined:
    Oct 25, 2005
    Messages:
    4
    I have ran a test order through PayPal and received this message for over 2 minutes after returning to aMember.


    --------------
    "Thank you for Signing up

    Your payment is not yet confirmed by payment system. It may take several minutes to get confirmation of the payment.
    This page will be automatically refreshed within 00:03 seconds.........."
    --------------

    It's been a couple days now and the test account still does not have any access to the content they subscribed to. However, inside the Admin it says "Approved" in the members details.

    I'm confused.

    Here is a screenshot of how I have the product setup.

    http://screencast.com/t/kOSCVoAd



    We are really desperate to get this fixed.

    Thanks
    Mark
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Mark,
    Check aMember CP -> Logs -> Invoice Log.
    If amember receive IPN message for your test payment, it should be stored in the log. Also if there was an error processing it, it should be stored in the log as well.

Share This Page