PalPal processes payment but aMember does not update

Discussion in 'Troubleshooting' started by lawrence, Feb 12, 2013.

  1. lawrence

    lawrence aMember Pro Customer

    Joined:
    Aug 29, 2006
    Messages:
    19
    I am using amember 4.2.14.3b7ee0a with PayPal. Recently, both new subscribers and recurring subscribers have made payments through PayPal but those payments have not registered in aMember. aMember does show the subscription, but not the payment made on the PayPal site. This seems to happen only with subscriptions created under the new aMember version. Old subscribers (earlier version of aMember) seem to process just fine (thank God).

    Has anyone experienced the same issue? Fixes?

    Thank you.

    Larry
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Larry,
    I need to check amember Cp -> logs -> Invoice so please contact us in helpdesk and provide access info.

Share This Page