one time offer question

Discussion in 'Customization & add-ons' started by dale_sellers, Nov 9, 2014.

  1. dale_s

    dale_s aMember Pro Customer

    Joined:
    Apr 12, 2013
    Messages:
    96
    In the One Time Offer plugin, in the "conditions" area, this is pretty easy to understand:

    But, I'm not clear at all about this part:

    I see the Downsell option in the conditions, but I'm not sure how this works. If Downsell option is choosen, what exactly happens when no link is clicked? Any explanations appreciated.
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    Downsell can be used when user reject your upsell offer (eg. click No link on this offer).

    Please consider the following example:
    - you set up some upsell 'MyUpsell'
    - you set up downsell 'MyDownsell' and set 'OTO: MyUpsell' as condition

    Then after purchase is condition match user will see your 'MyUpsell' offer with two button to accept it and pay and to reject it (NO link).

    In case user choose top reject (click NO link) then next he will see is your downsell 'MyDownsell' offer.
    I hope it make sense. Otherwise please let me know.
  3. dale_s

    dale_s aMember Pro Customer

    Joined:
    Apr 12, 2013
    Messages:
    96
    Thank you for the clarification.

    I had it backwards but I think I now have it correct. Thanks again!

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