Offline Payment Rebills

Discussion in 'Payments processing' started by supex, Dec 4, 2012.

  1. supex

    supex New Member

    Joined:
    Jul 11, 2012
    Messages:
    12
    May I know if someone made offline payment for a rebill product,

    1. How can they renew?
    2. How can we add credit card rebills?

    David
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    David,
    1. automatic rebills are not supported by offline plugin. So user have to go and purchase product again(or user should make another offline payment and you should add new payment to invoice manually)
    2. Sorry not sure that I have understood what do you mean?
  3. supex

    supex New Member

    Joined:
    Jul 11, 2012
    Messages:
    12
    Hi Alexander,
    I have a customer who purchased a product "RM3,800 for first year, then RM900 for every one year".
    She deposited cash RM3800 to my bank account and I added invoice for her.
    My question is how could she renew RM900 next year?
  4. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    when you receive RM900 next year, you just open existing invoice, and add a payment record.
    aMember will access period accordingly.
  5. supex

    supex New Member

    Joined:
    Jul 11, 2012
    Messages:
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    Thank you.
    May I also know that if she want to change the payment method to PayPal next year, is it ok?
  6. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
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    6,274
    Sure ok. In this situation, ask her to renew membership from Member's area -> Add/Renew subscription but this time use paypal as payment method.
  7. supex

    supex New Member

    Joined:
    Jul 11, 2012
    Messages:
    12
    Thank you very much for valuable information.

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