i have a month membership and a special 24 hr membership for events i got on my phone 2 pop ups for one user that has just brought both one shows as paid under his name, yet the other says pending? when i go to log it says This XML file does not appear to have any style information associated with it. The document tree is shown below. loads of xml stuff and also i used to get a email telling me someone brought somthing, this time im not?
Do you see completed payment for this user in your amember Control panel? Do you have Notifications about completed payment enabled in amember CP -> Setup-> Email?
Looks like an invalid IPN post - no Invoice# passed Exception Am_Exception_Paysystem_TransactionEmpty Am_Paysystem_Transaction_Incoming->autoCreate [ library/Am/Paysystem/Transaction/Incoming.php : 302 ] Am_Paysystem_Transaction_Incoming->validate [ library/Am/Paysystem/Transaction/Abstract.php : 48 ] Am_Paysystem_Transaction_Abstract->process [ library/Am/Paysystem/Transaction/Incoming.php : 246 ] Am_Paysystem_Transaction_Incoming->process [ library/Am/Paysystem/Abstract.php : 463 ] Am_Paysystem_Abstract->directAction [ application/default/controllers/DirectController.php : 28 ] DirectController->__call [ library/Am/Controller.php : 118 ] Am_Controller->dispatch [ library/Zend/Controller/Dispatcher/Standard.php : 295 ] Zend_Controller_Dispatcher_Standard->dispatch [ library/Zend/Controller/Front.php : 954 ] Zend_Controller_Front->dispatch [ library/Am/App.php : 1916 ] Am_App->run [ index.php : 43 ]
under that ... temporary failure Exception Zend_Mail_Protocol_Exception Zend_Mail_Protocol_Abstract->_expect [ library/Zend/Mail/Protocol/Smtp/Auth/Login.php : 95 ] Zend_Mail_Protocol_Smtp_Auth_Login->auth [ library/Zend/Mail/Protocol/Smtp.php : 217 ] Zend_Mail_Protocol_Smtp->helo [ library/Zend/Mail/Transport/Smtp.php : 200 ] Zend_Mail_Transport_Smtp->_sendMail [ library/Zend/Mail/Transport/Abstract.php : 348 ] Zend_Mail_Transport_Abstract->send [ library/Am/Mail.php : 373 ] Am_Mail_Queue->send [ library/Zend/Mail.php : 1194 ] Zend_Mail->send [ library/Am/Mail.php : 117 ] Am_Mail->send [ library/Am/Mail/Template.php : 149 ] Am_Mail_Template->send [ application/helpdesk/library/Am/Helpdesk/Strategy/Admin.php : 66 ] Am_Helpdesk_Strategy_Admin->onAfterInsertMessage [ application/helpdesk/library/Am/Helpdesk/Controller.php : 363 ] Am_Helpdesk_Controller->addMessage [ application/helpdesk/library/Am/Helpdesk/Controller.php : 375 ] Am_Helpdesk_Controller->reply [ application/helpdesk/library/Am/Helpdesk/Controller.php : 197 ] Am_Helpdesk_Controller->replyAction [ library/Am/Controller.php : 139 ] Am_Controller->_runAction [ library/Am/Controller.php : 116 ] Am_Controller->dispatch [ library/Zend/Controller/Action.php : 568 ] Zend_Controller_Action->run [ library/Am/Controller/Pages.php : 124 ] Am_Controller_Pages->renderPage [ library/Am/Controller/Pages.php : 73 ] Am_Controller_Pages->__call [ library/Am/Controller.php : 118 ] Am_Controller->dispatch [ library/Zend/Controller/Dispatcher/Standard.php : 295 ] Zend_Controller_Dispatcher_Standard->dispatch [ library/Zend/Controller/Front.php : 954 ] Zend_Controller_Front->dispatch [ library/Am/App.php : 1916 ] Am_App->run [ index.php : 43 ]
This indicates a problem in mail sending method configuration. Check it configuration in amember CP -> Setup -> Email and test it to make sure it is working.
This message usually generated when amember receives IPN message which is not related to any invoice in the system. For example when you sent money from your paypal account to someone.
That could be a temporary issue then. Yes if it was processed for payment which wasn't registered in amember.