Need help understanding the E-Mail Messages Send options

Discussion in 'Customization & add-ons' started by ryanbsmith, Nov 17, 2015.

  1. ryanbsmith

    ryanbsmith Member

    Apr 29, 2008
    I recently upgraded from aMember v3 to v4 and I love the E-Mail Messages section under Protect Content, but I'm not sure that I completely understand this option:

    Send E-Mail only if customer has no subscription
    check expired subscriptions too
    check future subscriptions too
    Is this option used in combination with the one above where you select which subscriptions receive the email? So for example, the email will be sent if a customer has a subscription to Product X but not Product Y, and it can check if there was ever a subscription to Product Y, or will be in the future?

    At the moment I just want to get some expiration reminders in place, but I don't want the expiration reminder sent if the customer has added another subscription that will be starting upon expiration of the current one. How would I configure these options to do that?


  2. davidm1

    davidm1 aMember User & Partner

    May 16, 2006
    if you are checking for expired= anyone at anytime in the past or current.
    future = those that for some reason have bought in advance- sometimes this happens when you sell the same item multiple times, the start date of the nxt order is in the future.

    caesar likes this.

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